Renewals and Customer Development Manager / Customer Success (Information Security)

Remote

💰 up to ₽200 000 / month

📍 Место работы Удаленно

Published: 12 May 2026 Updated: 3 days ago

📝 Description

📌 What you will do
— Ensure contract renewals and growth in recurring revenue through high-quality client work;
— Identify churn risks at an early stage and eliminate them through proactive actions;
— Organize the upsell/cross-sell process — find new product use cases and opportunities to expand contracts;
— Conduct QBRs with results, metrics, and development proposals;
— Provide the product team with customer feedback to improve solutions.
📌 What we expect
— 2+ years of experience working with corporate clients in Customer Success / Account Manager / Project Manager roles;
— Proven results: successful renewals, upsells, KPI achievement;
— Ability to communicate with both business and IT stakeholders;
— Experience interacting with IT/Information Security departments of large companies.
📌 What we offer
— Participation in the development of a company that solves real information security challenges for major organizations.