Client Success Manager

📋 What you will do

• Serve as the primary point of contact for assigned clients
• Manage day-to-day communication and relationship building
• Coordinate with internal teams to ensure timely delivery of projects
• Maintain detailed documentation of client activities in ClickUp
• Identify opportunities for account growth and additional services
• Prepare and submit comprehensive weekly status reports to the CEO
• Proactively address client concerns and maintain high satisfaction

🛠 Stack and skills

✅ What we expect

• 1-3 years of experience as a CSM
• Previous experience in a fast-paced agency environment
• Proven track record of managing multiple clients and projects
• Strong organizational and time management skills
• Ability to learn quickly and adapt to new situations
• Self-motivated with a proactive approach to problem-solving
• Ability to work full-time EST

🎁 What we offer

• Full-time position
• Remote work
• Long-term engagement