Presale / Outreach Sales Manager at Prosox.io

Crypto E-commerce Sales Manager

Published: 22 April 2026 Updated: 3 weeks ago

📝 Description

Presale / Outreach Sales Manager at Prosox.io

We are looking for someone who will be the first point of contact for new clients: handling inbound leads, helping them choose the right type of proxy for their needs, and guiding them through to their first payment. ➕ Native-style work in Telegram chats and forums (traffic arbitrage, crypto, SEO, gambling), onboarding new clients, and developing the referral program.

🔹What you will be doing:

— Promptly handling new contacts (Telegram, online chat, email); Qualifying leads: understanding the use case, budget, and urgency; Explaining the differences between proxy types (Residential, Mobile, ISP) for the client’s specific task; Managing communication through to the first payment by solving the client’s problem;
 — Monitoring chats/forums on traffic arbitrage, crypto, SEO, gambling, and eCommerce where proxies are discussed; Providing native-style answers to questions about proxies — without direct advertising, through expertise; Reaching out to hot leads and moving the conversation to private messages;
— Personal contact with every client within the first 48 hours after payment; Helping with setup and first use of proxies; Following up after 7 days — whether the client is satisfied and has any questions; Offering to increase volume if the client is actively using traffic;
— Actively offering the referral program to every loyal client; Tracking and rewarding the most active clients; Collecting reviews and case studies for use in marketing;
— Regular reporting: number of leads, conversion rate, average order value, top objections; Passing on reasons for refusals and client churn; Suggestions for product improvement based on real feedback.

🔹What we expect:

— Experience in sales or customer service in IT, SaaS, crypto, or traffic arbitrage;
— Understanding of what proxies are and their use cases;
— Ability to connect with any clients and explain technical things in simple language;
— Experience working in Telegram chats related to traffic arbitrage, crypto, SEO;
— Understanding of use cases: scraping, multi-accounting, Facebook Ads, price parsing;
— Confident written English for working with international clients;
— Experience in the proxy niche or related products (VPN, anti-detect browsers).

🔹We offer: