Medical Records Retrieval Specialist
Remote
Medical-records-retrieval
Health-Information-Management
Legal-Support-Services
Records-Management
Administrative-Support
Records-Retrieval-Specialist
Medical-Records-Specialist
Remote-Medical-Records-Specialist
Medical-Records-Technician
Health-Records-Specialist
💰 $468 000–480 000
/ year
📍 United States
Published: 4 June 2026
Updated: 2 hours ago
📝 Description
📋 What you will do
- Prepare and submit records requests on behalf of law firms
- Send faxes and upload documents to facilities or via ROI portals
- Call medical facilities and hospitals to clarify details and follow up on requests
- Persistently push for responses and escalate difficult cases
- Track request statuses in internal systems and maintain accurate documentation
- Keep legal clients informed with updates and quick responses
- Review and organize received records for legal teams
- Maintain confidentiality and HIPAA compliance when handling data
🛠 Stack and skills
ROI portals: ChartSwap, MRO, Sharecare, CIOX
Case management tools
Spreadsheets and document tracking systems
Productivity software
HIPAA
PHI
✅ What we expect
- At least 2 years of hands-on experience in medical records retrieval
- Experience supporting law firms or legal cases is a plus
- Ability to handle pushback and delays with persistence
- Strong communication skills and confidence on the phone
- Highly organized and detail-oriented
- Ability to manage multiple requests and prioritize follow-ups
- Understanding of HIPAA and PHI handling best practices
- Relentless, results-driven approach
🎁 What we offer
- High-speed internet required, minimum 20 Mbps or fiber connection
- Must use a genuine business laptop with built-in hardware security and full-disk encryption
- Windows 11 or supported macOS on a device no older than 2021/2020
- RAM: minimum 8 GB, 16 GB preferred
- Noise-canceling headset required