Head of VIP Retention and Telemarketing Department in iGaming
💰 from ₽240 000
/ month
📍 Удаленно
Published: 30 June 2026
Updated: 18 hours ago
📝 Description
📋 What you will do
- Develop and implement VIP department and telemarketing strategy
- Define and monitor KPIs and analyze team performance
- Recruit, train, and develop VIP managers, operators, and team leads
- Create and implement exclusive offers for VIP clients
- Collaborate with IT and marketing to optimize workflows
🛠 Stack and skills
English proficiency B2
Telegram
Zoom
Customer care processes
✅ What we expect
- Experience managing sales, support, or VIP departments
- Experience with KPI management and quality standard implementation
- Experience in cross-departmental coordination
- Strong verbal and written communication skills
- Proficient PC user
🎁 What we offer
- Salary from 240,000 RUB net
- Full-time remote work, 5/2 from 09:00 to 18:00 MSK
- English language courses
- Coverage for therapy sessions
- Annual bonus