Collections Specialist - Insurance Billing - Remote

📋 What you will do

• Follow up with insurance companies and adjusters regarding outstanding payments
• Resolve invoice-related inquiries and payment disputes professionally
• Maintain accurate communication records in CRM systems
• Coordinate with internal departments to ensure invoices are processed correctly
• Handle minor escalations and billing discrepancies
• Manage multiple accounts and follow-up schedules
• Communicate with clients, carriers, and team members to drive timely resolution
• Support collections performance and operational goals

🛠 Stack and skills

✅ What we expect

• Previous experience as an insurance adjuster and/or collections professional is required
• Strong negotiation and conflict resolution skills
• Highly organized with the ability to manage multiple priorities and follow-ups
• Comfortable making outbound calls and persistently pursuing payment resolution
• Ability to work independently while collaborating effectively in a remote team

🎁 What we offer

• Salary: $50,000 annual base pay
• Monthly bonus program with an additional $3–$5+ per hour for top performers
• 100% remote role for authorized U.S. workers
• Schedule: Monday–Friday, 8:00 AM – 5:00 PM PST, with flexibility
• Paid benefits and vacation time
• Supportive and collaborative team culture
• Professional development and long-term growth opportunities
• Opportunity to work directly with insurance carriers and industry professionals