Customer Marketing Manager ✓

📋 What you will do

• Source and track opportunities to promote customer wins
• Work with product marketing, partner marketing, sales, customer success, marketing operations, and demand generation teams
• Track and report on program performance, participation, customer reception, content output, and pipeline and deal influence
• Build a portfolio of customer advocates through online and in-person engagements
• Interview customers and product leaders to create case studies, video testimonials, promotional quotes, and presentation assets
• Design, deliver, and continuously optimize programs and incentive strategies for customer advocacy
• Run programs that generate high-quality customer reviews on Gartner Peer Insights, G2, and TrustRadius
• Model best practices, improve processes, and drive adoption of AI tools and cross-team efficiencies

🛠 Stack and skills

✅ What we expect

• 4+ years of experience in customer marketing and/or advocacy at a B2B technology company
• Exceptional verbal and written communication skills
• Strong interpersonal skills and the ability to build relationships with customers and internal teams
• Excellent organizational skills and the ability to manage multiple projects simultaneously
• Bachelor’s degree in Marketing, Business, Communications, or a related field

🎁 What we offer

• Hybrid work format
• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and growth opportunities
• Product training to develop deep product and market understanding
• Best-in-class onboarding
• Internal mentor and buddy program