Head of Retention (LATAM) in iGaming

📋 What you will do

• Develop and implement a user retention strategy
• Reduce churn and define key metrics
• Analyze user behavior and segment the database
• Build and optimize omnichannel communications
• Optimize trigger and lifecycle campaigns
• Develop loyalty programs and bonus mechanics
• Build, manage, and develop the team

🛠 Stack and skills

✅ What we expect

• Experience as a Head/Lead Retention in iGaming
• Proven track record and case studies with metrics
• Deep understanding of retention mechanics and loyalty systems
• Experience working with the LATAM market

🎁 What we offer

• 100% remote, full-time
• Competitive salary
• Decision-making freedom
• Career growth and development opportunities
• Comfortable working environment and strong team

📞 Selection process